Unmoderated Usability Testing for Mobile Apps, Websites & Prototypes
Recruit the right participants seamlessly, gather actionable insights, and confidently iterate your designs to create experiences your users will love.
Powerful Features for Effective Usability Testing and Easy Analysis
Informative Dashboard
Access and analyze research data in one centralized page, enabling you to see updated patterns and trends on user response.
Figma Integration
Easily import your Figma prototypes & use Figma Full Path to track every step your users take. Get deeper insights into user behavior, refine your designs & create smoother user journeys
Task Logic
Create custom paths through the tasks in your Test based on the responses from users or certain preset conditions.
Video Recording
Record and playback the user interactions with screen along with verbalised feedback. Identify click points and navigation patterns.
AI Summary & Auto Transcriptions
Generate AI summaries with sentiment analysis for quick reviews. Use it for English recordings or access machine transcription in 25+ languages with timestamps.
Heatmaps
Track and analyze the navigation of testers, figure out where to position important pages, buttons, or links.
DeepDive®: User Insights with Interviews, Focus Groups, and More
Conduct 1:1 interviews, Dyads, Triads, and Focus Groups, collaborate in real time, and gain invaluable insights—all within one powerful, intuitive platform.
Powerful Features for Effective Usability Testing and Easy Analysis
Flexible Interview Formats
Connect with users how you need, from 1:1 interviews, dyads, triads to multi-view focus groups up to 10 participants.
Up to 3 hour Long Sessions
Take the time you need with up to 3-hour sessions—perfect for digging into user feedback, asking follow-up questions & uncovering insights that go beyond surface-level responses.
Learn More with 3-Screen Sharing
View and share up to three screens at once during user interviews—on both mobile & desktop. Explore all angles of the research with ease.
Centralized Project Library
Get all your sessions in one place – start instant sessions straight from the project, import interviews conducted elsewhere & keep every project accessible.
Analysis Space’ for Faster Review
Find everything from notes and bookmarks to highlight reels & transcriptions in one space. Your analysis is streamlined & ready to export with just one click.
Instant Transcription & Multi-Language Support
Catch every word, in any language, with instant transcription. Plus, translations in over 30 languages help you understand your users on a deeper level—no matter where they’re from.
Design Intuitive Navigation with Card Sorting
Powerful Features for Effective Usability Testing and Easy Analysis
Open, Closed & Hybrid
Create Open, Hybrid and Closed card sort. Choose among three types for your content hierarchy.
Import Card and Categories
Import existing Cards and Categories from your computer to UXArmy. We support .csv, .xls, and .xlsx files.
Screener Integration
Automatically filter the participants based on your study’s criteria by using our built-in Screener feature.
Shareable Links
Quickly send test links to your stakeholders to try out the Card Sort without asking them to sign up.
Similarity
Save several hours of manual effort by automatically identified similarities among pair of Cards.
Test Your Information Architecture with Tree Testing
Validate your website or app’s navigation structure and ensure users can easily find what they’re looking for.Use Tree Testing to optimize menus, categories, and labels.
KEY FEATURES OF THE PRODUCT
Powerful Features for Effective Usability Testing and Easy Analysis
Import hierarchy of items
Conveniently import items from your computer into your Tree test. CSV, XLS are supported.
Tasks and Success Rates
Easily track and analyze the task completion and success rates of your users, allowing you to segment data based on direct success or failure.
Destination Matrix
Monitor and evaluate first click and final destinations of majority of your participants during a tree testing session.
Pie Tree
Shows you a graphical illustration of the distribution of paths taken to arrive at intended destinations in your tree test.
Downloadable Reports
Quickly share findings to different stakeholders by exporting your data in a XLS format and rearranging as needed.
Global Network of Research Participants
We are Proud to be Recognized
Rigorous Security and Compliance. Assured!
UXArmy user research platform demonstrates our commitment of being transparent and effective in information handling. Be entirely worry free when onboarding UXArmy in your organisation. Being a SaaS platform for large enterprises to startups, we take responsibility to ensure our security posture exemplifies trust in management of information security and compliance with region specific regulations, globally!
SOC 2 Type II
UXArmy is certified with continuous monitoring of security, availability, confidentiality, processing integrity and privacy to ensure thorough implementation of best-in-class security and privacy compliance practices. Ask for our SOC 2 Type II report and we would be happy to share it with you.
GDPR Ready
From creation to deletion, UXArmy platform has organisational and technical measures in place to protect the personal data of our users. With GDPR compliance, we track personal data at all stages so that the user’s right to be forgotten is ensured by means of data encryption, anonymizing, etc.
ISO 27001
The certification reaffirms UXArmy commitment towards keeping our information security management system robust and safe. Our top notch risk management practice ensures proactive identification, careful prioritization, and systematic reduction of all risks and vulnerabilities.
HIPAA Compliant
Our HIPAA compliance certification ensures that Medtech companies like yours that access, process, or store protected health information continue to engage UXArmy. This is because of the assurance that best practices are adhered to for keeping this highly sensitive data secure. When you work with UXArmy, it’s assured that we match the standards of comprehensive administrative and technical security safeguards.
Product Updates
Regular release of new features and usability enhancements to make your work a little more fun, easier and efficient. We improve UXArmy everyday, one bit at a time.
All Improved DeepDive®
Now you can run Focus Group, Triad, Dyad in addition to 1:1 user interviews – experience the enhanced usability lab online with hidden observers for deeper insights during every session
AI Summary
Now you can generate AI summaries for Unmoderated Usability Tests conducted in English. Get feedback sorted into buckets, sentiment analysis with verbatim from your recordings.
Test Templates
Now you can create unmoderated tests with ready templates, customize to your needs, and share with team members to enhance test creation experience.
Recording on/off
Currently, our usability tests results include screen recording of the end-to-end testing experience. But soon you’ll have the option to turn off screen recording to create simpler tests.
Feedback via direct link
You’ll soon be able to collect user feedback without the need for chrome extension or mobile app. Perfect for simple surveys or polls.
Enhanced Heatmaps
Our revamped heatmap UI will ensure a more user-friendly experience with modern design.
Thoughts about UX Research and more
Moderated vs. Unmoderated Usability Testing: The Definitive Guide for UX Leaders
Top 12 AI tools for Usability Testing in 2025
How AI Fits into UX Research: 7 Practical Ways to Work Smarter, Not Harder
Usability vs. Accessibility Testing: A Strategic Guide for Inclusive UX Design
Frequently Asked Questions
What kinds of user research can I do with UXArmy?
Usability testing, User Interviews, Card Sorting and Tree testing are offered via dedicated tools on UXArmy platform
How does Usability Testing work on UXArmy?
Usability test your Designs in Figma and all other Design prototypes, Websites and Mobile apps. You get screen and voice recording of each participant as they take the test along with usability metrics like task duration, task success rate, SUS score, heatmaps etc.
How can I submit a feature request?
We love to adapt our platform to your needs. Drop us details on hi@uxarmy.com and our team would do our best to fulfil your feature request.
Does UXArmy recruit participants for user research?
Yes, for all types of User Research. We also support specific recruitment of participants if you believe you have very specific recruitment criteria.
Can I use my own participants on UXArmy?
Usability test your Designs in Figma and all other Design prototypes, Websites and Mobile apps. You get screen and voice recording of each participant as they take the test along with usability metrics like task duration, task success rate, SUS score, heatmaps etc.
Can I purchase an exact number of participants?
We love to adapt our platform to your needs. Drop us details on hi@uxarmy.com and our team would do our best to fulfil your feature request.
Can a human help me with using UXArmy platform?
Usability testing, User Interviews, Card Sorting and Tree testing are offered via dedicated tools on UXArmy platform
Where can I find tutorials and other Help content?
Usability test your Designs in Figma and all other Design prototypes, Websites and Mobile apps. You get screen and voice recording of each participant as they take the test along with usability metrics like task duration, task success rate, SUS score, heatmaps etc.
How to contact in case I have specific requirements / process?
We love to adapt our platform to your needs. Drop us details on hi@uxarmy.com and our team would do our best to fulfil your feature request.
