One Platform
For All Your User Research Needs

Test mobile apps, websites, prototypes, and information architecture with ease.
Conduct user interviews, usability testing, and more.

Trusted by Teams Worldwide
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Unmoderated Usability Testing for
Mobile Apps, Websites & Prototypes

Recruit the right participants seamlessly, gather actionable insights, and confidently iterate your designs to create experiences your users will love.

KEY FEATURES OF THE PRODUCT

Powerful Features for Effective Usability Testing and Easy Analysis

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Informative Dashboard

Access and analyze research data in one centralized page, enabling you to see updated patterns and trends on user response.

Easily import your Figma prototypes & use Figma Full Path to track every step your users take. Get deeper insights into user behavior, refine your designs & create smoother user journeys

Create custom paths through the tasks in your Test based on the responses from users or certain preset conditions.

Record and playback the user interactions with screen along with verbalised feedback. Identify click points and navigation patterns.

Generate AI summaries with sentiment analysis for quick reviews. Use it for English recordings or access machine transcription in 25+ languages with timestamps.

Track and analyze the navigation of testers, figure out where to position important pages, buttons, or links.

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DeepDive®: User Insights with Interviews, Focus Groups, and More

Conduct 1:1 interviews, Dyads, Triads, and Focus Groups, collaborate in real time, and gain invaluable insights—all within one powerful, intuitive platform.

KEY FEATURES OF THE PRODUCT

Powerful Features for Effective Usability Testing and Easy Analysis

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Flexible Interview Formats

Connect with users how you need, from 1:1 interviews, dyads, triads to multi-view focus groups up to 10 participants.

Take the time you need with up to 3-hour sessions—perfect for digging into user feedback, asking follow-up questions & uncovering insights that go beyond surface-level responses.

View and share up to three screens at once during user interviews—on both mobile & desktop. Explore all angles of the research with ease.

Get all your sessions in one place – start instant sessions straight from the project, import interviews conducted elsewhere & keep every project accessible.

Find everything from notes and bookmarks to highlight reels & transcriptions in one space. Your analysis is streamlined & ready to export with just one click.

Catch every word, in any language, with instant transcription. Plus, translations in over 30 languages help you understand your users on a deeper level—no matter where they’re from.

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Design Intuitive Navigation with Card Sorting

Optimize your website or app’s navigation and structure with Card Sorting.
Understand how users organize information to create clear, intuitive, and effective user flows.
KEY FEATURES OF THE PRODUCT

Powerful Features for Effective Usability Testing and Easy Analysis

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Open, Closed & Hybrid

Create Open, Hybrid and Closed card sort. Choose among three types for your content hierarchy.

Import existing Cards and Categories from your computer to UXArmy. We support .csv, .xls, and .xlsx files.

Automatically filter the participants based on your study’s criteria by using our built-in Screener feature.

Quickly send test links to your stakeholders to try out the Card Sort without asking them to sign up.

Save several hours of manual effort by automatically identified similarities among pair of Cards.

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Test Your Information Architecture
with Tree Testing

Validate your website or app’s navigation structure and ensure users can easily find what they’re looking for.Use Tree Testing to optimize menus, categories, and labels.


KEY FEATURES OF THE PRODUCT

Powerful Features for Effective Usability Testing and Easy Analysis

Import hierarchy of items

Conveniently import items from your computer into your Tree test. CSV, XLS are supported.

Easily track and analyze the task completion and success rates of your users, allowing you to segment data based on direct success or failure.

Monitor and evaluate first click and final destinations of majority of your participants during a tree testing session.

Shows you a graphical illustration of the distribution of paths taken to arrive at intended destinations in your tree test.

Quickly share findings to different stakeholders by exporting your data in a XLS format and rearranging as needed.

Asia, Australia and New Zealand (APAC)

Australia | New Zealand | Japan | Korea | Singapore | Malaysia | Indonesia | Thailand | Philippines | Vietnam | India | China | Myanmar
20+

Countries

80%

Active Users

100+

# of Incentives distributed

North America and Latam

Canada | USA | Mexico | Brazil | Chile | Argentina | Colombia
20+

Countries

80%

Active Users

100+

# of Incentives distributed

Europe, the Middle East and Africa (EMEA)

Germany | Spain | France | Netherlands | Portugal | Turkey | UAE | South Africa | Senegal | Nigeria | Kenya
15+

Countries

60%

Active Users

22+

# of Incentives distributed

Global Network of Research Participants

Gain a truly global perspective with our diverse panel of participants from around the world. Ensure your research is inclusive and representative of your target audience, capturing valuable insights from diverse cultural backgrounds.

We are Proud to be Recognized

Rigorous Security and Compliance. Assured!

UXArmy user research platform demonstrates our commitment of being transparent and effective in information handling. Be entirely worry free when onboarding UXArmy in your organisation. Being a SaaS platform for large enterprises to startups, we take responsibility to ensure our security posture exemplifies trust in management of information security and compliance with region specific regulations, globally!

SOC 2 Type II

UXArmy is certified with continuous monitoring of security, availability, confidentiality, processing integrity and privacy to ensure thorough implementation of best-in-class security and privacy compliance practices. Ask for our SOC 2 Type II report and we would be happy to share it with you.

GDPR Ready

From creation to deletion, UXArmy platform has organisational and technical measures in place to protect the personal data of our users. With GDPR compliance, we track personal data at all stages so that the user’s right to be forgotten is ensured by means of data encryption, anonymizing, etc.

ISO 27001

The certification reaffirms UXArmy commitment towards keeping our information security management system robust and safe. Our top notch risk management practice ensures proactive identification, careful prioritization, and systematic reduction of all risks and vulnerabilities.

HIPAA Compliant

Our HIPAA compliance certification ensures that Medtech companies like yours that access, process, or store protected health information continue to engage UXArmy. This is because of the assurance that best practices are adhered to for keeping this highly sensitive data secure. When you work with UXArmy, it’s assured that we match the standards of comprehensive administrative and technical security safeguards.

Product Updates

Regular release of new features and usability enhancements to make your work a little more fun, easier and efficient. We improve UXArmy everyday, one bit at a time.

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All Improved DeepDive®

Now you can run Focus Group, Triad, Dyad in addition to 1:1 user interviews – experience the enhanced usability lab online with hidden observers for deeper insights during every session

AI Summary

Now you can generate AI summaries for Unmoderated Usability Tests conducted in English. Get feedback sorted into buckets, sentiment analysis with verbatim from your recordings.

Test Templates

Now you can create unmoderated tests with ready templates, customize to your needs, and share with team members to enhance test creation experience.

Recording on/off

Currently, our usability tests results include screen recording of the end-to-end testing experience. But soon you’ll have the option to turn off screen recording to create simpler tests.

Feedback via direct link

You’ll soon be able to collect user feedback without the need for chrome extension or mobile app. Perfect for simple surveys or polls.

Enhanced Heatmaps

Our revamped heatmap UI will ensure a more user-friendly experience with modern design.

Thoughts about UX Research and more

Moderated vs. Unmoderated Usability Testing: The Definitive Guide for UX Leaders

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Top 12 AI tools for Usability Testing in 2025

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How AI Fits into UX Research: 7 Practical Ways to Work Smarter, Not Harder

AI is here to help, not replace you. Find out how AI...

Usability vs. Accessibility Testing: A Strategic Guide for Inclusive UX Design

Many tests exist in design. However, for web and product designers, usability...

Frequently Asked Questions

What kinds of user research can I do with UXArmy?

Usability testing, User Interviews, Card Sorting and Tree testing are offered via dedicated tools on UXArmy platform

Usability test your Designs in Figma and all other Design prototypes, Websites and Mobile apps. You get screen and voice recording of each participant as they take the test along with usability metrics like task duration, task success rate, SUS score, heatmaps etc.

We love to adapt our platform to your needs. Drop us details on hi@uxarmy.com and our team would do our best to fulfil your feature request.

Does UXArmy recruit participants for user research?

Yes, for all types of User Research. We also support specific recruitment of participants if you believe you have very specific recruitment criteria.

Usability test your Designs in Figma and all other Design prototypes, Websites and Mobile apps. You get screen and voice recording of each participant as they take the test along with usability metrics like task duration, task success rate, SUS score, heatmaps etc.

We love to adapt our platform to your needs. Drop us details on hi@uxarmy.com and our team would do our best to fulfil your feature request.

Can a human help me with using UXArmy platform?

Usability testing, User Interviews, Card Sorting and Tree testing are offered via dedicated tools on UXArmy platform

Usability test your Designs in Figma and all other Design prototypes, Websites and Mobile apps. You get screen and voice recording of each participant as they take the test along with usability metrics like task duration, task success rate, SUS score, heatmaps etc.

We love to adapt our platform to your needs. Drop us details on hi@uxarmy.com and our team would do our best to fulfil your feature request.